Terms & Conditions

Legal Notice and General Terms and Conditions of Use

Website Publisher

Company name of the publisher: Opendatasoft
Status of the company: Simplified public limited company
Trade Register Number: Paris 538 168 329
Intra-community VAT number: FR42538168329
Share capital: €399,509.00
Registered office: 32 avenue de l’Opéra, 75002 Paris
E-mail address: contact@opendatasoft.com
Legal representative: Chairman: Jean-Marc Lazard
Name of Publication Director: Jean-Marc Lazard

Website host

Company name of host: Amazon Web Services
Postal address: 410 Terry Avenue North, Seattle, WA

Terms of Use

Acceptance of the Terms of Use

This Policy applies between you, the user of the Opendatasoft Community Website, and us, Opendatasoft, the owner and provider of the Opendatasoft Community. This Policy applies to our use of all information collected by us in connection with your use of the Opendatasoft Community.
Any use of this website constitutes your unconditional acceptance of these Terms of Use.
Opendatasoft reserves the right to change or update these Terms of Use at any time. You are therefore invited to consult them regularly.

Use of Communication Means

When using this Site, you must comply with the rules set forth in these Terms and Conditions. Failure to comply may result in the suspension or termination of your account:

• You must not use obscene or vulgar language;
• You may not post illegal or offensive content, including abusive, threatening, harassing, defamatory, ageist, sexist, or racist material;
• You may not submit content that promotes or incites violence;
• Use English or French, as requests in other languages may not be addressed;
• Your identification must not violate these Terms or applicable laws;
• You must not impersonate others, including employees or representatives of our affiliates;
• Do not use the system for unauthorized mass communications like 'spam' or 'junk mail.'

You agree to abide by the Moderation Policy applicable to the Site.
Opendatasoft reserves the right to monitor and retain copies of any communications sent through or using this site.

Accounts

To use services on this website, you may need to create an account containing personal information. By doing so, you represent and warrant:

• All information you provide is accurate and truthful;
• You will keep this information accurate and up-to-date.

Sharing your account details is discouraged. We are not responsible for losses resulting from disclosure of your account credentials. If you suspect unauthorized access to your account, contact us immediately.
Non-compliance with username requirements may result in suspension or deletion of your account.

Cancellation of Accounts

Either you or Opendatasoft may cancel your account. In the event of termination, you will be notified via email with an explanation, though we reserve the right to terminate an account for any reason.

Services and Availability

While efforts are made to ensure the accuracy of service descriptions, variations may occur depending on personal circumstances. We do not guarantee service availability at all times.

Intellectual Property

All content on this site, including texts, images, photographs, and sounds, is the exclusive property of Opendatasoft as per the Intellectual Property Code.
Any reproduction, transmission, or distribution, in whole or part, without prior written consent from Opendatasoft, is prohibited and may result in legal action.

Personal Data and Cookies

For details on data processing, please consult our Privacy Policy.
For information on cookies, please consult our Cookies Policy.

Limitation of Liability

Users access this site at their own risk and must adhere to applicable laws.
Content is provided for informational purposes only, without guarantees of accuracy or completeness. Opendatasoft disclaims liability for any damage arising from site access or use.
External hyperlinks on this site do not imply Opendatasoft's responsibility for their content.

Applicable Law

This site is governed by French law. Disputes unresolved amicably will fall under the jurisdiction of the Paris courts.

Privacy Policy

Your privacy and security are important to us. This Privacy Policy explains how we may process your data when you use Opendatasoft’s Community website (hereinafter referred to as the "Site") or in the course of our business.

I. Who are we?

This policy applies between any person concerned by the processing of their personal data and OPENDATASOFT SAS (hereinafter referred to as "Opendatasoft", "We" or "Us"), a simplified joint stock company incorporated under French law with a capital of 399,509 euros, registered in the Paris Trade and Companies Register under number 538 168 329 and having its registered office at 32 avenue de l'Opera, 75002 Paris (France).

II. What is Opendatasoft's commitment to privacy?

1. Presentation of the RGPD and the objectives of this Privacy Policy

Opendatasoft is committed to privacy and ensures that personal data is respected and protected. We have placed at the center of our commitments the protection of the personal data of our customers and users, as well as the personal data that they may entrust to us when using the Site or in the context of our activities, and consequently to comply with Law No. 78-17 of 6 January 1978 known as "Informatique et Libertés", as amended, and the European Data Protection Regulation No. 2016/679 ("RGPD"), which came into force on 25 May 2018 (hereinafter the "Regulation").

This Privacy Policy is designed to help you understand how and why we may collect and process personal data, and how you can exercise your rights.

If you have any questions about this document, please do not hesitate to contact our Data Protection Officer at dpo@opendatasoft.com.

2. Who is subject to this privacy policy?

This Privacy Policy applies to anyone who provides or entrusts us with personal data. It may be updated, in particular to take account of changes to our services, technology, or legislation. These updates will take effect as soon as they are made available on our Site.

3. What is meant by "personal data"?

For the purposes of the Regulation, "personal data" or "personal information" means any information relating to an individual who can be identified directly or indirectly, such as the surname, first name, e-mail and postal addresses of an individual, his or her image, an IP address, location data, etc.

III. Does Opendatasoft process personal information?

Opendatasoft may collect personal data when you visit the Site, when you contact us, or in the course of our activities. This personal data is processed by Opendatasoft as the data controller.

1. What types of personal data may be processed by Opendatasoft as data controller?

When you browse or interact on our Site, we may collect various categories of personal data. This may include, but is not limited to:

• Mandatory data related to your identity (username, email address);
• Optional data related to your professional situation (company, job title, country, city, LinkedIn profile) and other information you choose to share as part of your use of the Site.

2. How is your data used?

We may process personal data for the following purposes:

• Provide Opendatasoft Community services (account setup, proper functioning, and improvement of the platform...);
• Answering and processing your messages, in particular your questions or requests for information and your demo requests;
• Processing your newsletter and/or event subscriptions, inviting you to events organized by Opendatasoft or its partners;
• Informing you about new features, commercial offers, or the latest information on Opendatasoft's activities, in particular for prospecting purposes;
• Managing the relationship with clients who have subscribed to Opendatasoft's services;
• Ensuring the smooth operation and continuous improvement of the Site;
• Ensure the security of our Site;
• To understand how users navigate our Site, but in a non-personalized way.

Opendatasoft also uses cookies while you are browsing its Site. You can find out more about Opendatasoft's use of cookies by consulting our cookies policy below.

3. What are the retention periods?

We will only retain your data for as long as is necessary for the purposes for which it was collected and, at the most, within the limits provided for by the Regulation, i.e. depending on the case:

• To send you our newsletters: until you unsubscribe (via the link included in the newsletters);
• For customer management: 3 years from the end of the commercial relationship;
• For commercial prospecting: 3 years from the date of our last contact;
• For the proper operation and continuous improvement of the Site: see the durations indicated in the Cookie policy.

4. Who will receive my data?

Your personal data will only be sent to authorized Opendatasoft personnel with a need to know, will be kept confidential and will not be sold or shared with third parties without your permission.

Opendatasoft also uses certain trusted third parties to perform certain functions and provide services to you. In the event that any of the above third parties are located outside the European Economic Area (EEA), Opendatasoft will ensure that the transfer of personal data is subject to appropriate safeguards in accordance with the Regulation.

5. What rights do I have regarding my personal data? How can I exercise them?

You have the right to:

• Access, modify, and delete your personal data;
• Restrict, transfer, delete, revoke, and oppose your consent;
• Not be subject to a decision based exclusively on automated processing, including profiling;
• Determine the fate of your data in the event of your death.

You can exercise these rights at any time by sending an e-mail to the Data Protection Officer of Opendatasoft at dpo@opendatasoft.com or by post.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), in particular on its website www.cnil.fr.

Cookies

Opendatasoft uses cookies on this website.

What is a cookie?

A cookie is a piece of information, usually small in size and identified by a name, that can be sent to your browser by a website to which you connect. Your web browser stores it for a period of time and sends it back to the web server each time you connect. Cookies have many uses: they can be used to store your customer ID at a merchant's site, the current contents of your shopping basket, an identifier that can be used to track your browsing for statistical or advertising purposes, etc.

What are cookies used for on the Opendatasoft site?

Opendatasoft uses different types of cookies:

“Functional" cookies

These cookies are strictly necessary to ensure access and optimal use of the services provided. These cookies are placed automatically on your browser.

“Analytics" cookies

These cookies are used to analyze how users use the site and understand their browsing behavior in a non-personalized way, in particular to provide audience measurement information.

Social media + embedded videos cookies

These cookies are used to help us get to know you better so that we can provide you with a personalized experience.

How do I configure cookies on my browser?

You can configure your choices through our cookie management center.

You can also change your browser settings. Each browser has a different configuration for managing cookies and your choices. This is described in your browser's Help menu (Options or Preferences), which will tell you how to change your preferences regarding cookies.

• Internet Explorer
• Safari
• Chrome
• Firefox
• Opera

Some browsers also offer the "Do Not Track" option, which you can use to prevent cookies from being placed on your terminal.